Organizational health and effectiveness depends on leadership’s capacity to continually consider system-wide perspective and implement practical tools (interventions) grounded in behavioral-science research. With the transformative process below, Papercrane Process Consulting facilitates the organizational development process for nonprofits, social enterprises and socially responsible corporations.

Our Process


We listen and gather data regarding an organization or team’s challenges to reveal the value of change.


We guide leaders to prioritize and select tools (formally known as interventions) for addressing needs.


We facilitate action by counseling leaders and teams to create and implement a plan. 


We empower others to bring their shared-vision to life, benefiting both the organization and individuals. 


We examine the  effectiveness, impact and efficacy of efforts to inform future growth and effectiveness.    

Founding Story

Papercrane Process Consulting, LLC has taken various forms over the years, culminating in the organiztional leadership and development agency it is today. We provide behind the scenes guidance to leaders of who seek to cultivate organization-wide change and growth with greater ease.

With 15 years of experience consulting and innovating in small business, corporate and nonprofit sectors, our founder, Rachel Mickelson, holds a Masters in Organizational Leadership, Bachelors in Communication Studies and is a graduate of YWEB Career Academy. As a life-long learner and catalyst for change, Rachel is a member of the Organization Development Network, Association for Talent Development and Society for Process Consulting.

In her own words: Moving 18 times by age 18, I have been managing change and making sense of people and structures most of my life. During that time, I folded dozens of paper cranes when given a school assignment to fold a single crane. Paper cranes are symbolic of transformation and the change process I am still captivated by today. Now, I work with organizations to continuously renew themselves. Over the years, I’ve seen and listened to the challenges organizations commonly face. These real-world insights and curation of pertinent research have laid the ground work for us to collaborate in cultivating lasting change. 

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